Dominic Thomas

Ordering FAQ

Payment
You can order securely on this website via credit card by simply browsing our catalogue adding to your shopping cart and going through PayPal's easy checkout process. You can pay with a credit card even if you don't have a PayPal account. Order safely, knowing your details are protected. More details on PayPal here.

Packaging
All prints will be sent flatpack (unless stated otherwise) and fully insured. Bulkier items such as sculptures and fragile items will be posted in professionally packed padded boxes. Please specify if you would prefer a method of packaging, we are flexible to your needs. Prints are sent unframed unless specified, we can arrange for framing of any item, please contact us to let us know if you require this service.

Shipping
All items are fully insured and sent by registered post to wherever you are in the world, if you live outside the zones UK / EU / US please contact us here for an accurate shipping quote, we are happy to ship to all international destinations. All items are sent with a tracking number and require a signature upon delivery. As we are based in the UK we cannot accept any costs incurred from overseas customs and revenue for duty charges. We aim to ship goods on same day despatch, we will notify you via e-mail as soon as your order has been shipped.

*Please ensure to check your package on arrival before signing for it. If it is damaged in any way then do not sign for it and contact us immediately, if you sign for it you are waivering the insurance.

Returns
We guarantee the authenticity of the items featured on this site, if you are unhappy with your purchase or feel we have misrepresented the item in any way, please contact us within 7 days, after this term we cannot offer a refund.